SHIPPING POLICY

Shipping Options

  • Standard US Shipping: Enjoy free standard shipping on all U.S. orders. Transit times typically range from 3-7 business days depending on your location.
  • US Express Shipping: Need your order sooner? Faster shipping options are available at checkout for an additional fee.
  • International Shipping: We proudly offer worldwide shipping to almost any destination, with shipping costs calculated at checkout and paid by the customer. Select your preferred carrier from our premium options, which include DHL, UPS, and USPS international shipping services.

 

Order Processing

All orders are processed and shipped within 3-4 business days after purchase.


Return/Exchange Shipping

Customers are responsible for return shipping costs. This amount will be automatically deducted from your final refund. Once your exchange request has been shipped back to Eravela, approved, and processed, your replacement item(s) will be shipped within 3-4 business days. All exchanges are mailed via standard U.S. shipping.

 

General Shipping Notes

Please double-check your shipping address at checkout to ensure accurate delivery. We are not responsible for delays or issues caused by incorrect or incomplete shipping information.

Once your order ships, you’ll receive a confirmation email with tracking information so you can monitor your package’s progress.


Contact Us

If you have questions about our Shipping Policy, please reach out to us at support@eravela.com